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A look at the special telecommunicators who pick up when you dial 911

GILLETTE, Wyo.— Many things have changed since Campbell County Sheriff’s Office dispatchers April Hunt and Dottie White-Marcus’ first day on the job.

Technology plays a larger role in their jobs than it once did; radios are now digital and their eyes stare into six computer screens across multiple windows as they talk into headsets to emergency personnel or members of the public.

They sit in a newer portion of the CCSO, remodeled several years ago to become the new dispatch center while the old was changed into a small conference room…