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It is considered one of the most stressful jobs in America, they work at all hours of the day and night, they will remain on the phone with someone as long as they are needed and they respond to every type of emergency call, reacting with lightning speed. They are the telecommunicators, but most know them more commonly as dispatchers.

National Public Safety Telecommunications Week (NPSTW) is observed every second week in the month of April to recognize, appreciate and celebrate the work of telecommunicators helping to save lives every day…