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What it takes to answer Tampa’s more than one million 911 calls each year
TAMPA, Fla. – Americans make about 240 million 911 calls each year. It could be for something minor like a fender bender, or it could be an urgent, life-or-death situation. When it’s you dialing those three numbers, that single call could be the most important one you ever make. And to the people who answers those calls, every single one matters the same.
This week is National Public Safety Telecommunicators Week. We got the opportunity to see where Tampa’s 911 calls are answered and what it truly takes to wear the headset…