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This week is National Public Safety Telecommunicators Week, honoring the work in our communities that too often can be taken for granted.”Emergency Services does not operate without 911 telecommunicators,” said Rockingham County Emergency Services Director Rodney Cates. “Every time you see an emergency response, like firetruck with lights, EMS units, a police car or rescue squad, all of those are initiated from the 911 center.”Cates calls the 911 center employees the *first* first responders. “They are the hub of the emergency response system,” Cates said.Rockingham County dispatchers take approximately 500 calls every day and dispatched more than 132,000 emergency calls in 2021…
