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911 and fire dispatchers at the Emergency Communication Centre in Red Deer have settled into their new bright and airy dispatch centre after a 10-month renovation project.
This week is National Public Safety Telecommunications Week to recognize emergency dispatchers across Canada, including those Red Deer dispatchers who serve 430,000 people in central and southern Alberta at one of the province’s primary emergency communication centres.
Matt White, assistant deputy chief with Red Deer Emergency Services, said dispatchers need to be able to work under pressure, like last Saturday when there were three fires in Red Deer, including two structure fires at the same time…
