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PUNXSUTAWNEY — The Punxsutawney Future First Responders Club visited the Jefferson County 911 Center last week to see what a typical day as a 911 operator is like.
FFRC Club Advisor and School Resource Officer Ryan Miller said the 911 dispatchers are the “unseen and unsung heroes of the emergency response field.” He said they have one of the most complex and stressful jobs in the business, and are the first to get information about what is often someone’s worst moments…