MONTGOMERY COUNTY, Md. (WDVM) — April 10th through April 16th is National Public Safety Telecommunicators Week, a time to celebrate and thank those who answer our calls during an emergency and dedicate their lives to serving the public.
When a 9-1-1 specialist gets a call, the first thing they do is get a good location for the person who needs help. Next, they figure out the nature of the situation. And last, but not least, they input all of this information right into this system to send to a dispatcher…