NASHVILLE, Tenn. (WSMV) – Who is going to respond when you call 911? It might not be who you think for people in the metro area. The city is working on a new response to certain calls that do not include a law enforcement response. This is still in the very early planning phases, and it is expected to roll out in early 2023.
Stephen Martini is in charge of the Metro Nashville Communications Center. Dispatchers, there are tasked with asking the right questions to make sure the people on the other line are getting the help they need. Martini restructured their call system when Partners in Care started in June… READ MORE
