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AUSTIN (KXAN) — It’s National Public Safety Telecommunicators Week, and emergency operators told us the boost of morale that comes with it is crucial now more than ever as departments face staffing shortages.
“Very intense through the entire night. You know, you’re monitoring the City of Austin,” said Austin Police Department Telecommunication Supervisor Tina Pesina, who manages the night shift.
According to the latest emergency communications report made to the Public Safety Commission, the department had 15 dispatch vacancies and 31 911 operator vacancies…
