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Through the program people will get an hour-long, personal session with a dispatcher to ask questions, meet the dispatch staff on duty, and see what they do.

MONROE COUNTY, Pa. — The Monroe County Control Center in Hamilton Township, near Stroudsburg, answers hundreds of calls a day. Kristi Apgar is one of the voices on the other end of the line. She’s been a dispatcher with the county since 2017.

“My husband was actually a police officer as well, and I actually heard the voice on his radio, and I remember saying to him one day, ‘How do you become the voice behind that radio?’ And he said, ‘You have to go to the control center.’ And that’s actually how I ended up applying,” said Apgar, now a Monroe County dispatcher…