April 14 – 20 is Dispatcher Appreciation Week. Eglin has its own dispatchers made up of both firefighters and security forces Airmen all under one roof known as the Emergency Communications Center.
Their job is to direct all emergency and non-emergency calls for Eglin. The ECC never shuts down with two dispatchers and controllers there at all times. The positions are staffed by nine 96th Civil Engineer Squadron fire dispatchers and approximately 20 96th Security Forces Squadron controllers. They receive and disseminate emergency information on an average of 1,500 calls per year… READ MORE