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SPRINGFIELD, Ill. (WGEM) – In an emergency situation, a dispatcher is often the first point of contact after someone dials 911, but, they aren’t considered first responders like firefighters, police or paramedics.
Legislation that passed both houses with unanimous support last week would consider dispatchers first responders, making them eligible for more benefits.
“Dispatchers are there to answer the initial call on probably, 99% of the time, the worst day of someone’s life,” bill sponsor Sen. Neil Anderson (R-Moline) said. “They not only work to protect (first responders) and keep us safe, but also the citizens of our communities…
