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Being a dispatcher is more than just answering phone calls, but a dispatcher who answers your call is the vital beginning to getting you the help you need in emergency situations.
That’s John Gohr, the Department Head of the Communications Center in the new Floyd County Courthouse in Charles City and a 20-year veteran of being a dispatcher . He says staying calm as a dispatcher can be even more challenging in a small community, where you may even know the person involved in the emergency…
