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CHARLOTTE, N.C. — The week of April 11, 2022 is National Public Safety Telecommunicators Week. The name is long, but it’s all about honoring the people who dispatch police, fire, and medical services to people in need when 911 is called.
Emergency calls involve a lot of people, from the person asking for help to the first responders on the scene. Part of those responding are the emergency dispatchers who first take the call. That job isn’t just answering the phone and directing people; dispatchers with the Charlotte-Mecklenburg Police Department say it’s always personal…
