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TOLEDO, Ohio — Most of the time, when you call 911, it will be a stranger on the line helping with your emergency and in Lucas County, all of the dispatchers are under one roof.
For National Public Safety Telecommunicators Week, WTOL 11 wanted to see first-hand what a dispatcher’s day looks like.
Back in October, all eight of Lucas County’s regional 911 call centers were consolidated into one central hub and since then, the phones have been ringing non-stop…
