CHAMPAIGN COUNTY, Ill. (WCCU) — Central Illinois 9-1-1 operators are in a position that is always in need, and current staffing levels are having an impact on those who are answering for emergencies.
“Our people are tired. They are tired of working overtime; they are tired of talking to grumpy people all the time,” said Operations Manager Betsy Smith with METCAD in Champaign County.
9-1-1 operators like at METCAD are dealing with a low number of staff members to respond to emergency calls… READ MORE
