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Emergency call operators have to deal with a lot of stress on the job.

On a typical day, they may have to deal with medical emergencies or crimes in progress. But most go their entire careers without themselves stepping into the role of midwife.

Not 38-year-old Katie Jenkins. The York County 911 call-taker recently helped deliver twins.

“We never know what’s going to be on the other end of that phone,” Jenkins said Monday. “Hopefully, we’ll get to deliver more babies…