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KING CITY — Residents in King City are among the first in the state to use a new community engagement and feedback solution service after an interaction with the King City Police Department.
The new program, called CueHit, launched locally on March 5 and uses text messaging to contact some 911 callers and others who have recently reported or been involved in non-life-threatening incidents.
These text messages are sent hours or days after the incident and will ask residents to take a quick survey about their experience with the police department. It will also allow residents to provide their own comments, feedback and words of gratitude after receiving public safety service…