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“That’s what my job is and if I didn’t take the calls, then I’m not doing my job,” she said. “In my eyes it was a team effort; it’s not just me making that accomplishment. It was all of 911. This is not a one-person job.”
Bell surpassed the 20,000 mark in early December and finished the year with more than 20,400 emergency calls.
She only answers incoming calls at the communications center then routes them to dispatchers who send out the necessary emergency responders. Severe flash floods that hit Cobb County in September and the Atlanta Braves’ run to the World Series, which brought increased crowds and traffic because of Truist Park in Cobb, increased the call volume, according to Bell…
