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BELTON, Texas (KWTX) – There are fewer 911 call takers and dispatchers to respond to emergency calls at the Bell County Communication Center as a nationwide worker shortage slows down the hiring process.
The Bell County 911 Center in Belton received about 700 calls every day. That is where Cristina Partida has worked for 20 years as a call taker and dispatcher.
“I know its mostly behind the scenes, but you still help people,” Partida said. “You’re the first voice they hear.”
As rewarding as the job can be, the county told KWTX hiring people to be 911 operators has been difficult, especially, with a nationwide worker shortage…
