(ST. JOSEPH, Mo.) Slowly but surely, the Communications Center is filling the dispatcher holes.
The St. Joseph Police Department hired six new communications operators in January but is still looking to hire two more.
Captain John Olszowka says it is imperative for the city to bring in two more members to the team so the community will no longer be at risk hearing “please hold” over the phone when calling 911.
“It’s huge for the community. Well, when I only have three operators working on answering the phones and someone else’s call is first, you call 911 and get a recorded voice saying, ‘please standby,’ that’s not good for the community,” said Cpt. John Olszowka who is the Communications Center Manager “So if we can get our staffing back up, it makes it easier on everybody… READ MORE
