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TUCSON (KVOA) – When you dial 9-1-1 in an emergency, every second counts.
But as the News 4 Tucson Investigators told you over the past several years, seconds were turning into minutes for callers to the city’s 9-1-1 communications center.
Back in 2017, the News 4 Tucson Investigators broke the story about dangerously long 911 hold times center.
The following year, Tucson Police and Tucson Fire combined their dispatch centers.
In 2020, the city had a third-party assess the combined public safety communications center…
