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Ohio’s 911 system is outdated, made for a time period when landline phones were dominant. In many places, you can only call, not text, 911. Pinpointing locations of mobile callers can be difficult. Infrastructure is old.
“911 in Ohio is way behind even the most reasonable of expectations,” said Matt Franke, a 911 coordinator in Butler County, in written testimony. “Our current 911 network still operates as it did when introduced in the 1960s.”
So for almost eight years, the state has studied and made plans to upgrade all of Ohio into a “next-generation” 911 system. That new system would allow all Ohioans to text 911 and improve emergency response for mobile users…
