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MANSFIELD — Mansfield City Council — after hearing impassioned remarks Tuesday evening about working conditions in the 9-1-1 center — voted to add four new dispatching positions and also bumped the paygrade for the employees.
The unanimous vote came after Communications Center Operations Supervisor Mark Huckleberry and long-time dispatcher Lisa Abrams painted a dire picture of a short-staffed department responsible for handling the city’s emergency communications for both the police and fire departments.
The change will allow the communications center to have 21 dispatchers, along with three supervisors and the operations manager. It was authorized for 17 dispatchers…
