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The former head of an emergency call center in Washington, D.C., will return to her top position just over a year after she resigned amid scrutiny of ineffective handling of 911 calls.
Mayor Muriel Bowser announced Thursday that she would reappoint Karima Holmes as director of the Office of Unified Communications, which fields all 911- and 311-related calls, despite her stepping down in 2021 following accusations that she bungled emergency situations, wasting valuable seconds due to struggles to locate callers…
