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ATLANTA – After a chance encounter with a homeless mother and child at an Atlanta shopping center, Ruby-Beth Buitekant wanted to help. She dialed ATL 311.
“I decided this would be a perfect opportunity to call PAD at 311,” Buitekant told FOX 5’s Deidra Duke. “So I called them not knowing necessarily that they would absolutely be able to do whatever is needed, but I knew it was an alternative to calling the police.”
Commissioner Myesha Good, oversees the department. Good says many Atlanta residents are unaware that they should call 311 instead of 911 to report and get help for people experiencing quality-of-life issues like extreme poverty, mental health crisis and homelessness…
