ROCHESTER, N.Y. (WHEC) — If you call 911 in Monroe County you may not get an ambulance. The City of Rochester, Monroe County and AMR have launched a Nurse Navigator program. Certain non-life-threatening injuries or illnesses may now be routed to a licensed nurse.
For months, News10NBC has been reporting on overcrowded and overburdened emergency rooms in and around Monroe County which has had a cascading effect on ambulance companies. The hope is this program will ease the burden on all emergency services… READ MORE
