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NORWALK — Local police are conducting a “quality assurance review” following the miscommunication between the city’s 911 dispatcher and officers responding to Ellen Wink’s call for service after allegedly shooting her tenant.
“Our Dispatch Supervisor is in the process of conducting a quality assurance review to ensure that the call was handled appropriately,” Sgt. Sofia Gulino said. “If findings indicate any deficiencies, these are always addressed as they provide opportunities for training and improvement…