DAUPHIN COUNTY, Pa. — Struggling with ongoing staffing shortages, Dauphin County emergency response officials are calling for residents to apply to be 911 emergency dispatchers – and as soon as possible.
According to Jeffery Enders, Dauphin County’s director of public safety, 13 positions are open out of 53 total telecommunicator roles. The deficit is causing working dispatchers to take on excessive overtime. “We’re down that 20 to 30% in numbers, which is requiring our dispatchers to work as many as 20 to 50 to 80 hours of overtime every two weeks,” said Enders. “It is really impactful and it weighs on them heavily everyday, but I can say here in Dauphin County we’re proud of our people they continue to put forth for the protection of the citizens of Dauphin County… READ MORE
