NICE (Nasdaq: NICE) today announced that the City of Detroit (Michigan) 911 communications center will be deploying NICE Inform Elite to digitally transform processes around tracking performance metrics, performing quality assurance reviews, and reconstructing incidents. Through this transformation, the 911 center expects to improve productivity, enhance staff performance and satisfaction and provide better service to citizens and communities. Detroit is the largest city in the state of Michigan and the 27th most populous U.S. city with over 639,000 residents… READ MORE
Public Sector Grants Announcements
WEBINARS
Protecting 4.9 GHz for Public Safety
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
Recent Posts
- Spokane leaders resolve 911 dispatch dispute with new agreement – KHQ (WA)
- Nationwide Public Safety Broadband Network (NPSBN) Explained
- AI is now answering Akron police’s non-emergency calls – cleveland.com (OH)
- C&T Subcommittee Holds Hearing on Improving Public Safety Communications
- Groveland Emergency Dispatch Switches to Regional 911 Hub – WHAV (MA)