In a release, they noted, “Currently, Niagara EMS is experiencing significant operational demands which, if not addressed, could result in a disruption to service.
To that end, they said, “Effective immediately and until further notice, Niagara EMS is implementing pre-defined plans designed to maintain essential response levels.”
That means, dispatchers will send callers, whose situation are deemed less serious “to the Emergency Communication Nurse, where alternative care options will be discussed. This may mean some callers identified with non-life threatening emergencies may wait longer to speak to a nurse for secondary assessment… READ MORE
