Read Full Article | View Source
Vancouver – Addressing concerns about lengthy wait times faced by callers needing emergency assistance, B.C.’s provider of 911 services says it’s implementing a new process, but the operators themselves are against the idea.
Several times this year, E-Comm itself has posted on social media warning the public they may have to wait on hold. Those who’ve experienced issues say they’ve had to wait as long as 20 minutes. Some hear a recorded message. Others describe being unable to get through at all…
