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TUCSON, Ariz. (KGUN) — During the holidays many take the time to pause and spend time with friends and family.
However, for those who work in emergency services, that isn’t always possible. Tucson’s Public Safety Communications Department is always staffed, and operators work 12-hour days.
“At times it can be a little bit difficult,” Ivan De La Torre, a 911 operator, said. “Having the help of your peers and knowing you are able to get someone out of a situation or send the right amount of help to the right location as well; its a pretty rewarding job…
