While law enforcement officers and fire & EMS crews are out on the front lines responding to emergencies, the unsung heroes of the 911 dispatch team are operating behind closed doors, cooped up in a small room in the basement of the Gordon building on West Main Street, doing their part to ensure safety for all citizens of Orange County.

Fortunately, they will be making the move to their vastly improved headquarters in the new Orange County Public Safety Building on Jan. 20.

With the new move comes new advancements in technology. The new 911 dispatch office will implement the use of a new radio system and next-gen 911…