For the second year in a row, city staff are proposing spending about $50,000 on emergency medical dispatch software in the City of Yellowknife draft budget.
The 57-page document, released last week, sets aside $53,000 for the dispatch software “to ensure a consistently high quality of service to everyone.”
The software is designed to provide a live-directed guide to navigate various types of medical emergencies and direct the caller in real time. The software would replace the current process of referencing a paper-based binder to determine the appropriate emergency response, or dispatchers operating from memory… READ MORE
