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The union representing E-Comm 911 dispatch operators says the emergency service is facing a major staffing shortage and warns the system is ill-prepared to handle a major crisis.
The Emergency Communications Professionals of B.C., CUPE Local 8911, said in a statement that that people phoning E-Comm dispatchers should be connected within five seconds or less for a 911 call, 10 seconds or less for a police emergency call, and three minutes or less for a police non-emergency call…
