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The 911 communication centers in the Denver metro responsible for taking emergency calls and dispatching police, firefighters and paramedics are struggling to recruit and retain workers amid a tight labor market that has made hiring difficult in many industries, leaders of five of the area’s largest centers said.
The lack of workers means 911 callers in many of Denver’s largest communities are waiting longer before connecting with a call taker, thus delaying the arrival of help. Leaders from four of the five agencies, which cover a broad swath of the metro area, said wait times have increased in 2021 due to a lack of employees…
