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NORRISTOWN — Elyce Rivera, a 911 telecommunicator at the Montgomery County Department of Public Safety’s Emergency Communications Center in Eagleville, was getting close to the end of her overnight shift when the phone rang.
It was 6:41 a.m. on Oct. 27. A woman named Charlotte Fatoma was calling as she was driving stretches of Interstates 76 and 476 in Montgomery County. She had gone into labor and was on the way to the hospital. She sounded scared.
“I’m not going anywhere. I’m here with you. I’m going to take care of you [and] make sure everything’s OK,” Rivera recalled telling her…
