Luzerne County 911 Executive Director Fred Rosencrans said low pay and competition are hampering his efforts to attract and retain crucial 911 telecommunicators.
Some employers in the area warehousing industry are now starting workers at $18 per hour for positions that have less stress and responsibility than a 911 telecommunicator job that requires handling of life-and-death calls and the swift and accurate dispatching of emergency responders, he said. READ MORE