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(WHDH)– What if police couldn’t answer your 911 call because they were tied up investigating a mistake: Someone who called by accident. 7 Investigates found the number of those calls is increasing, and they’re diverting emergency crews away from people really need help! Hank Phillippi Ryan has the story.

The phone rings in the Littleton Police Department 911 call center. Bill Harrold, the dispatch supervisor, answers the call, “911, this line is recorded. What is your emergency?”

Bill is ready for any call that comes in. “Hello? You dial 911?” he asks the caller…