VANCOUVER – 

The union representing B.C.’s 911 dispatchers says funding is crucial to stopping the system’s potential “catastrophic failure.”

In recent months E-Comm, B.C.’s multi-municipality agency that connects 911 callers to the proper emergency service provider, has faced longer-than-usual wait times for those needing emergency help.

E-Comm explained previously that the waits are largely due to staffing shortages with B.C. Emergency Health Services, and that when a caller can’t get through or is put on hold when calling 911, it may be because a dispatcher is waiting with a previous caller for a BCEHS counterpart to answer the phone… READ MORE