MERIDEN — The city’s shortage of full-time emergency communications dispatchers continues, but appears poised to improve.
The spokesman for the union representing dispatchers described the city’s Emergency Communications Center as still “dramatically and dangerously understaffed.” City officials meanwhile appeared more optimistic about the center’s current and future staffing levels.
Despite receiving some relief when other first responders fill dispatch shifts, the spokesman for the American Federation of State, County and Municipal Employees Council 4 Local #1303-405 union, which represents dispatchers, says the center’s small contingent of full-time dispatchers are still bearing excessive workloads… READ MORE
