DURHAM, N.C. (WNCN) – According to internal emails CBS 17 has obtained, one Durham fire official calls the Durham Emergency Communications Center the “weak link” responding to emergencies, and that firefighters are taking the heat when 911 calls are not answered.
In an internal email CBS 17 obtained, Andy Sannipoli, an Assistant Chief of Operation for the Durham Fire Department, said that calls to 911 are continuing to go unanswered at an epidemic rate. Residents are having to call or walk to fire stations and ask firefighters directly for help… READ MORE