BC’s 911 Dispatcher staff flagged understaffed until a year before the deadly heat wave (Canada)

A senior executive at British Columbia’s emergency dispatch agency had expressed concern about the shortage of personnel that killed more than 500 people until a year before the historic heat dome in June. An email released through a request for freedom of information shows.

According to an internal email released by BC Liberals this week, senior e-commerce leaders were discussing ways to raise concerns about 911 call latency and long ambulance response delays.

The email indicates that at one point the e-commerce boss was so frustrated that he considered holding a press conference to appeal directly to the government…