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NASHVILLE (WSMV) – If you call 911 in Nashville, you may get a follow-up text. It’s a way to give and get feedback to improve emergency communications.
Stephen Martini the director of Metro Nashville’s Department of Emergency Communications says the CueHit System was launched by the department just a few weeks ago.
Now, if you call 911 or the non-emergency number it will send a text asking you on a scale of one to five how your dispatcher handled the call. You can then provide comments and feedback…
