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LEXINGTON, Ky. (WKYT) – On Thursday, a Lexington first responder we don’t typically see working on the front lines was honored.
Heather Moncrief is a 911 communications supervisor for Lexington. She’s answered 911 calls in Lexington for 18 years, and now, her peers in the state have recognized her as the Kentucky Telecommunicator of the Year, through the National Emergency Number Association, and the Association of Public-Safety Communications Officials.
Every day Moncrief walks into work, she’s prepared for any kind of emergency.
“There are people out there who need help, so you can’t crush under pressure,” Heather said…
