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JONESBORO, Ark. (KAIT) – City leaders are working to make every 911 call just a little more efficient.
Thousands of calls come into the dispatch center every day.
But what happens when there is a language barrier during that emergency call?
“Sometimes, we have trouble communicating and finding out you know the information we need,” said Ronnie Sturch, Jonesboro E911 Director.
He said bringing in a system that provides translators would make the process easier in an emergency…