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This position is responsible for answering emergency and non-emergency calls and for dispatching appropriate personnel.
MAJOR DUTIES
- Operates an intelligent workstation consisting of computer aided dispatch, integrated radio and telephony technology, and other related communications equipment to ensure the timely and effective dispatching of emergency and support services.
- Fields emergency, non-emergency and administrative calls; prioritizes calls and makes determinations of response requirements.
- Provides guidance to callers until emergency personnel arrive on the scene…
