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Chatham County Communications, better known as 911, is a major service provided to our community. The department is responsible for routing emergency calls from citizens, visitors and motorists in an urgent situation or reporting an event witnessed. These calls consist of medical assistance needed, vehicular incidents, dangerous situations and the list goes on.

These calls require expeditious but concise data entry such as name, location, nature of the call, assessment of the situation and what emergency response services may be needed as directed by professional and dedicated 911 telecommunicators.

As noted in a news story published in this newspaper in early August, the 911 center has several vacant positions. However, the center consoles are always fully staffed, as 911 management has rearranged shifts to ensure full coverage as has been done for more than two years…