TLANTA (CBS46) — Understaffed and overwhelmed. That is how dispatchers are describing Atlanta’s 9-1-1 call center.
The current staffing shortage is causing concern among workers and callers.
One mother told CBS46 that when she called 9-1-1, no one answered the call.
CBS46 Ciara Cummings found out that dozens of open positions have led to dispatch delays.
Ashley Billings says she witnessed a hit-and-run in southwest Atlanta last Tuesday. She claims a driver slammed into a car in front of her and narrowly missed kids at the crosswalk… READ MORE